Parent Handbook

MISSION STATEMENT

Ganaraska Child Care Centre Inc. is committed to providing the best child care within Northumberland County. We are motivated to provide and maintain a safe, warm, and nurturing environment for children to assist in their development.

Dear Families,

Welcome to our Centre! We are happy that you and your family will be a part of our child care facility.

The Centre offers child care spaces to children whose parents live and work in the community and those that reside outside the catchment area of Port Hope. All children are welcome at our centre. We pride ourselves in providing an inclusive environment. 

We are licensed by the Ministry of Education and have a purchase of service agreement with the County of Northumberland. This agreement enables us to provide childcare to families who qualify for subsidy.

The Centre is operated by a volunteer Board of Directors and provides care for children ranging in age from 6 weeks to 12 years. Community colleges have chosen us as a training site for their Early Childhood Education students to do field placements.

Staff and students, work together to provide a warm, caring and stimulating environment for the children in our care. For a child to feel secure and happy in child care, it is also important that parents are satisfied with the care their children receive. Parents should not hesitate to ask questions and discuss any concerns they may have. An annual survey of our services helps us determine any areas needing improvement.

Once again, welcome to our Centre.

Yours truly,

Sherri Riha RECE Carissa Chalmers RECE 

Executive Director   Supervisor  

INTRODUCTION

PHILOSOPHY STATEMENT

The Centre strives to provide and maintain a warm, nurturing environment that ensures your child’s experience away from home is a secure and happy one. The Centre believes that the childcare program must balance with the child and his/her family situation. The caring, qualified staff encourages the development of social skills as well as fine and gross motor skills and cognitive development. Independence, self-esteem, and respect for themselves as well as others are also fostered.

HISTORY OF THE CENTRE

On January 6, 1986, the doors of the Centre opened to receive 6 children of varying ages in two renovated classrooms. We had 3 staff and a capacity of 24 children. Since then, our staff has grown to over 21 Educators and a licensed capacity of 134 children ages 6 weeks to 12 years. We now have 7 classrooms and over 90 families using our facilities. Because we are in the Port Hope High School, we have the advantage of working with and instructing co-op students during their placements. We offer a full range of programs- full day, half day, Before/after School, lunch supervision, PA days. Our Infant room opened in the fall of 2009 offering space for up to 10 Infants.

PARENT BOARD OF DIRECTORS

The Board of Directors is comprised of parents whose children attend the Centre as well as interested members of the community and parents whose children may have left the Centre but still want to play an active role. The Board meets monthly to set fees, review policies and discusses Centre issues with regards to hiring, staffing, etc. The participation of these members is strictly on a volunteer basis.

GANARASKA CHILD CARE POLICIES

Childcare policies are an integral part of the day-to-day operation of a childcare centre. They are required by the Ministry of Education and do provide essential information and guidance for both parents and staff. Policies are reviewed on an annual basis and changes made if necessary. Comments or suggestions are welcome and are taken to the Board level for discussion.

The direction of the curriculum is both child and teacher directed. Through daily observations and reflective practices, teachers guide children’s activities to support all domains of development. The curriculum is planned to offer both child and teacher directed activities and experiences

Our emerging curriculum encompasses a reflective and pedagogical approach where both children and teachers work together to create experiences and activities that motivate opportunities for learning. Using the foundational guidelines in “How Does Learning Happen” educators provide opportunities for the children to have a sense of belonging, engagement, well-being, and expression. Opportunities from educators to reflect on what is happening within the classroom, what could happen next and to collaborate their ideas are vital to curriculum development.

Positive, caring and trusting relationships are at the centre of every person’s healthy, social-emotional foundation. Each child’s family brings value when sharing, caring and participating in their child’s activities or experiences and progress. We encourage families to participate in their child’s play and work and to also have a voice about what is important to them and the lives of their children.

Pedagogical Leader 

As the child care Pedagogical leader and within the “How does Learning Happen” four foundations of Belonging, Engagement, Expression and Well Being the leader will work along side the program educators to set goals and bring together the curriculum planning which will reflect the needs of the children and the classroom environment.

The pedagogical leader will guide, organize, and plan team program meetings which will assist the Educators to evaluate the curriculum, pedagogical documentation and other resources which allows for the educators to meet the curriculum and environment goals.

As Early Childhood Educators we will

Ø Be required to read and understand the Program Statement and be committed to following the expectations

Ø Be positive with all parents/guardians about the program and allow for open communication and interaction with all families.

Ø Encourage the children to have positive communication skills and interaction with their peers 

Ø Allow ourselves to be the support and guidance children need to feel that they have a sense of Belonging

Ø Encourage the children to explore their own capabilities and their own sense of self reflecting

Ø Abide by the standards of our profession set out by the College of Early Childhood Education Code of Ethics and Standards of Practice.

Ø Be part of the child care team that will work together to build on each others strengths and allow for open communication that will benefit the whole program.

Ø Allow for open suggestions that will benefit us professionally

Our Approaches to the above goals:

1. We do a daily visual health check of the children upon arrival. Our posted menus consist of nutritious meals and snacks that follow Canada Food Guide as well as we work with the local dietician from the local health unit. We provide a clean, organized, and safe play environment.

2. We have one to one interaction, discovery of unique characteristics of each child by talking with his or her family, supporting inclusion, observing, and documenting.

3. As educators we have a responsibility to build each child’s foundation of inner strength (self-control), inner confidence (initiative) and how to develop meaningful relationships (attachment). We guide children to understand the importance of sharing, caring, respect and empathy.

4. Planned and unplanned activities and experiences allow children to explore and can ask questions, solve problems, and offer social opportunities.

5. Our classroom must be stimulating and always evolving. Having variety of centres within the classroom allows the children to experience small and large group play and to be able to choose what interests them. Keeping neat, tidy, and well-organized space models respect for the environment and allows for children to explore and be imaginative.

6. Curriculum should be in constant revision to reflect the children’s developmental abilities, individual similarities and differences and the opportunity for children’s interests and expressions.

7. Patterns of good eating, physical activity, and sleep that are established in the early years of childhood continue for the child into later life. Connecting with each child and valuing his or her unique spirit, individuality, and presence

8. As educators our relationship we build with our parents must be ongoing and information must be shared to ensure consistency between home and child care. It is beneficial when parents are involved in their child’s development, interests, goals, and achievements.

9. Allowing excursions to the community which allow the children to explore the world around them and have the community partners come to the centre to share their experiences with the children.

10. As educators we need to continue our professional learning through attending workshops, abiding by the standards of our profession set out by the College of Early Childhood Education Code of Ethics and Standard Practice. Allow for open suggestions that will benefit us professionally.

11. We encourage our families to participate in their child’s play and work and to also have a voice about what is important to them and the lives of their children.

License Capacity and Staff to Child Ratio- Ganaraska Child Care Centre is Licensed for up to 134 children. The Program rooms are divided by ages set out in the Childcare Early years Act.

Group                           Staff                                                            Ratio      License Capacity

Infant

Under 18 months         1 Registered Early Childhood Educator    1:3          10

                                     2 Assistant 

Toddler                        1 Registered Early Childhood Educator    1:5          15

18-30 months               2 Assistant

Junior Preschool        1 Registered Early Childhood Educator    1:8           15

30 months - 6 years    1 Assistant

Primary Preschool     2 Registered Early Childhood Educator    1:8          24

30 months - 6 years    1 Assistant

JK/SK                           1 Registered Early Childhood Educator    1:13         26

44 months - 7 years     1 Assistant

School Age 1                1 Registered Early Childhood Educator    1:15         22 

68 months – 13 years   1 Assistant

School Age 2                1 Registered Early Childhood Educator    1:15        22

68 months – 13 years    1 Assistant

Kitchen                           2 Dietary Aid

Office                             Executive Director 

                                         Supervisor 

                                         Program Leader 

Waitlist Policy

It is the policy of Ganaraska Child Care Centre Inc that our waitlist policy will be maintained as such that all parents/guardians will be treated with integrity, compassion, and fairness.

A numbered system for each age group will be followed as to ensure accuracy. Date and time of call will be documented which will determine the position of the child on the waitlist.

The following information will be asked of the parent/guardian at the time of inquiry:

Ø Parent Name

Ø Parent Phone Number

Ø Child’s Full Name (last name if different)

Ø Child’s date of birth 

Ø Desired Start Date

Ø Number of days/weeks attending

Ø Desired Date of Visit

Ø Email address

As space in required child care programs becomes available the first come first serve procedure will be followed. The parent/guardian will be notified of available start date.

Confidentiality and privacy of family information will be kept with the upmost respect to the privacy of the family.

The waitlist will be available for view to any prospecting parent/guardian without disclosing any personal information of those on the waitlist.

No fees will be charged to have your child’s name on our waitlist; however, if you are offered and accept the spot for your child you will be required to pay a non-refundable registration fee of $25.00 per child before receiving your registration package. Email address will be required to send registration invoice

All parents/guardians upon request may retain a copy of the waitlist policy. The policy is also provided within the parent handbook upon first visit to the centre or as requested.

Staff, students, and volunteers will review the waitlist policy on an annual basis for compliance within the CCEYA.

ENROLLMENT

For the safety of your child/ren, we must be aware of all pertinent information regarding your child/ren.

Before your child may start at our centre, the following information must be given to the child care office 3 days prior to the start date

Ø Registration fees 

Ø Completed registration forms

Ø Child’s up to date immunization card.

Ø A copy of all documents relating to the custody of the child/ren being registered, if applicable.

Ø Completed Individual Anaphylaxis Emergency Form for every child who may be a risk of anaphylaxis (life threatening allergic reactions).

Child Care Visits – planned prior to starting 

Location Hours of Operation

Port Hope High School   Monday to Friday

130 Highland Drive 6:30 am to 5:30 pm 

Port Hope Ontario  Closed on observed holidays

L1A 2A3

905-885-2637  COVID-19 Hours: 7 am to 5pm

Fax 905-885-0170 COVID- 19 Pandemic – Children must be here be here by 9:15 am

*Effective Monday October 4th, 2021, we will be returning to regular hours. 

Email:  ganaraskaccc@outlook.com (general inquires)

ganaraskachildcare@gmail.com (e-transfer only)

Parking:  Child care parking is located on the west side of school in parking lot.

  NO parking in the laneway or at the yellow gate at any time. 

SUBSIDY

Reminders for families that have subsidized child care:

• Allowed  36 absent/sick days per year. unless authorized by subsidy office
• subsidy  will only cover days that you are at work 
• must  keep subsidy updated on personal information
• If  given a termination notice by subsidy your current financial assistance      may be terminated and that full child care fees will be applied.

1. FEE INFORMATION

A copy of the current Fee schedule is included in the registration package.

Registration Fee

If you are offered and accept the spot for your child, you will be required to pay a non- refundable registration fee of $25.00 per child before receiving your registration package. Email address will be required to send registration invoice.

Billing Information

Parent/Guardian will receive an invoice bi-weekly with payments due within five (5) days of the invoice. All payments are to be dropped off in the parent fee box located in the child care office (room 148) which is located down hallway in technology wing.

Method of payments is cheques or e-transfer only (ganaraskachildcare@gmail.com)

Late fee of $25.00 per unpaid invoice will be applied.

After (2) two unpaid invoices your child care spot will be placed on hold until payment is made

Absent days are still billed at your daily rate.

Half days are up to five hours. Full days are over five hours

Holding Fees:

Holding fee is 50% of your current daily rate to secure your child’s spot. If you choose not to pay the holding fee your child will be withdrawn from the program and any vacation entitlement will be relinquished.

NSF Charges

There is a $35.00 service charge for any cheque returned from your bank.

This service charge as well the past due amount is due within three business days.

Outstanding Fees

Any outstanding fees upon withdrawal will be put through a collection agency if a parent has not made any attempt to clear up any past due amount. Court cost will be added to the outstanding balance.

Income Tax Receipts

A receipt for payments made for child care fees for the year will be issued on or before February 28th every year. Income tax receipts will not be mailed out but will be available for pick up at the centre. A $5.00 service charge will be charged to reprint your tax receipt.

Notice of Withdrawal

If you need to withdraw your child from one of our programs you must provide two weeks written notice if no notice is given, you will be billed the additional two weeks at your normal daily rate. 

If your final payment has not been received within (5) five business days of invoice date, you will only receive (1) one email reminder before having your account sent to collection agency.

Late Pick Up Charges

The centre is open until 5:30pm. If you arrive after 5:30pm according to the centre clock, you will be charged a late fee of $10.00 per 10 minutes per family. If you arrive before 5:30pm and remain past 5:30 pm then late fees will be applied. Parents will be given a letter indicating the late fee and it is paid to the staff.

COVID- 19 pick up time is 5:00pm – same late fees will apply every 10 minutes.

Time Frame                  Late Fee

 5:31- 5:41pm                  $10.00

 5:41-5:51pm                   $20.00

 5:51–6:01pm                  $30.00

*If all resources have been made to contact parent/guardian along with emergency contacts by 6 pm with no communication made, local authorities (Police and CAS) will be contacted*

2. ATTENDANCE (REQUIREMENTS) and ABSENT DAYS

INFANT AND TODDLER ROOM  3 DAYS PER WEEK

JUNIOR AND PRESCHOOL ROOM 3 DAYS PER WEEK

JK/SK AND SCHOOL AGE ROOM  3 DAYS PER WEEK

You are invoiced for the required days regardless of if your child is here or not.

Absent days are still invoiced.

3. VACATION DAYS AND ENTITLEMENT

Families wanting to take vacation through out the year will need to send an email and or class dojo to either the office and or your child’s program room, requesting your vacation days. Requests need to be submitted one week prior to vacation time. 

If you choose to withdraw your child for the summer, there is no vacation entitlement.

Vacation Entitlement:

Vacation entitlements are from your start date at centre

6 months or less attendance – no vacation entitlement 

6 months to 1 year- Full time children 5 days

                                  -Part time/scheduled children 3 days

1 year or more the vacation entitlement is as follows:

5 days/week          15 vacation days

4days/week           12 vacation days

3 days/week           9 vacation days

4. SCHEDULES

If your child is on a schedule (different days per week), schedules must be into the centre one (1) week prior.

If there is change in your schedule and days need to be added, please be advised that they may or may not be approved due to ratios and staffing. Minimum requirement is 3 days per week.

5. STATUTORY (OBSERVED) HOLIDAYS/CHRISTMAS CLOSURE

The centre will be closed on the following observed holidays:

New Year’s Day            Canada Day              Boxing Day

Family Day                   Civic Day                    Good Friday

Labour Day                  Easter Monday          Thanksgiving Day

Victoria Day                  Christmas Day

All observed holidays are billed at your normal daily rate.

EXCEPTION: You will not be billed for Easter Monday

Vacation days can not be used for observed holidays

Christmas Closure

Due to circumstances beyond our control the centre will be closed during the week between Christmas and New Year’s Day. The number of days closed varies from year to year and you will not be invoiced for the days during that closure.

P.A. Days/March Break/ Christmas School Break

You will be required to fill out a schedule for different school breaks. Please note unless you have vacation entitlement (Please refer to vacation days in this handbook) your child will be marked absent, and you will be invoiced for those days at your normal daily rate. Minimum requirement is 3 days per week.

6. CLOTHING

Please dress your child in comfortable play clothes so that they may enjoy all aspects of our daily program-painting, sand, water etc.

As a ministry requirement we spend one hour in the morning and one hour in the afternoon outside, so please make sure your child has all the appropriate outdoor clothing suitable for weather conditions/ seasonal changes. Hats/Mitts must be worn.

Indoor shoes and extra clothes must be left at the centre (labelled with child’s name).

Please note outdoor shoes cannot be flip flops or Crocs/Croc type shoe, only closed toe shoes will be allowed for outside play

7. ARRIVALS AND DEPARTURES

Safety of the children is our top priority. Children must be accompanied by a parent for drop off as well as pick up at the centre. Do not allow your child to walk in or out of the school by themselves. It is important to speak with the classroom teacher when dropping your child off or picking your child up to relay or receive any pertinent information about your child. Please make eye contact daily with your child’s educator in the room. 

Only persons listed in your child’s file will be permitted to pick up your child. If anyone else is picking your child up other than on pick up list, you need to call the centre to inform us. Photo I.D. is required to be shown. 

8. HEALTH POLICY 

Please refer to our health and wellness policy. You will be required to read and return a signed form that you have read and understand the policy and agree to abide it.

Sick Time

Vacation time – If your child has been kept/sent home due to signs of illness and are unable to return as they are to be 24 hours (1 full day off) symptom free, you may use a vacation day from your yearly allotment.

Medication

Exceptions:

Ø Supply of fever reducing/allergy medication may be kept on the premises but must be accompanied by a note from the doctor. 

Please see below

Ø Only the RECE teacher will administer one dose with parental approval, to a child whose temperature has risen quickly allowing time for a parent to pick up their child. 

Ø Medication brands must match the note from the doctor (e.g. - note says Benadryl.

It must be Benadryl brand not the Life/Equate brand)

Ø Children who require diaper cream (parents supply i.e., Vaseline)

Ø We do not administer cough syrup, vitamins, polysporin, afterbite, etc…

Ganaraska Child Care Centre Inc.

Tylenol or Advil/Benadryl (Note from doctor)

If medication is to be administered on an “as needed” basis   the written instructions must clearly indicate the situations under which the   medication should be given this includes the following:

• Physical symptoms that must be present (pain such as teething, sore throat, earache etc...)
• Behaviour the child must be exhibiting
• Child’s temperature (fever 100.4)
• Time to be given
• Child’s name 
• Amount to be given 

Having it simply say “as needed” or “as required” is not sufficient 

We are required by the Child Care Early Years Act to follow the recommended guidelines when administering/having medication on the premises.

Ø Medication form must be completed and given to staff prior to any medication given and signed off when course is completed

Ø All medication must be in the original container

Ø Prescription states child name, medication name, physician name, date prescribed and end date if applicable

Ø All labels are intact and readable

Ø “As necessary meds” must have complete written instruction as to when “as necessary” is necessary

Never leave medication of any kind in your child’s basket or backpack

Always hand deliver to staff.

Anaphylaxis Policy

If you child is at risk of anaphylaxis (life threatening allergic reactions) you must complete an Individual Anaphylaxis Emergency Form.

Forms are available in office and must be updated as changes occur

Smoking/Vamping There is no smoking/vamping allowed anywhere on school board property-this includes sitting in your vehicle.

Sunscreen 

Parents will be required to provide sunscreen with a SPF of 15 or higher and be water resistant for their child. Parent must apply sunscreen to their child prior to arriving in the morning and inform staff that they have done so, however depending on when your child arrives in the morning and when the program room goes outside, sunscreen may need to be applied again as sunscreen should be applied 20 minutes prior to going outside.

Sunscreen will be applied with parental consent to their child in the morning (if needed) and afternoon prior to outdoor time.

Immunization

All immunization records must be kept up to date. Incomplete information can mean exclusion for you child. Record of immunization must be provided before your child may start at the centre.

Head Lice

To minimize the spread of head lice in our programs, we have a nit free policy. Children who are found to have head lice (nits and/or live lice) will be sent home for treatment and will not be allowed to return until they are nit free.

GANARASKA CHILD CARE CENTRE INC

HEALTH AND WELLNESS POLICY

In order to provide quality child care and prevent the spread of illness within the child care setting, our staff observes and promotes proper health and sanitary practices at all times. Any staff, students or visitors showing signs of illness will be excluded from the centre.

Staff washes their hands frequently. Children are encouraged to cough in their sleeve, wash their hands after blowing their noses, and after each visit to the washroom. 

The children are checked daily for signs of illness. Parents will need to make alternate child care arrangements and seek medical attention for their child if any of the following conditions are present:

Ø Fever of 37.8 C or 100.0 F or greater

Ø Diarrhea within 48-hour period

Ø Vomiting within 48-hour period

Ø Undiagnosed skin rash (note from doctor may be required)

Ø Acute colds with runny noses and eyes, fever, coughing, sore throat

Ø Sore throats- difficulty swallowing

Ø Headache- stiff neck

Ø Communicable disease such as pink eye, chicken pox, impetigo, etc

Ø More than two successive loose bowel movements while at the centre

Child’s temperature is based and taken on the child care centre thermometers (ear and non body touch thermometer). We understand that parents may get home and take temperature on home thermometers and call and say child did not have fever, we have to base our 24-hour policy from the temperature from the child care and ask that it be respected.

If your child is not well enough to participate in the entire program, please do not bring them to the centre and make alternate arrangements

If your child is too ill to attend school, he or she is too ill to attend the child care centre programs.

When your child is sent home due to illness/infection/fever and medication is required (antibiotics, eye drops, etc) your child MUST be free of fever (without fever reduced medication) and symptoms for 24 hours before returning to the child care centre.

The start of the 24-48 hours is at 5:30pm of the day your child goes home.

(COVID-19 – 5 pm)

Medication

The staff at the Centre will administer only prescription medication. All necessary medication forms MUST be completed and signed before any medication will be given to your child. Tylenol/Tempera/Advil/Allergy medicine will be only administered with a note from your family doctor and the medication being provided by the parent. It is your responsibility to keep a supply of Tylenol/Tempera/Advil/Allergy at the centre. All medication MUST be in the original container with all the correct information needed i.e. child’s name, doctor name, date prescribed, cautions/side effects, times to be given, correct dosage and it must be hand delivered to the staff to be locked in safe place. All expired medication will be returned to you for disposal. Once a course of medication is finished, you will be asked to sign off the medication form. 

9. FOOD AND NUTRITION

PLEASE BE ADVISED:

WE ARE A NUT FREE CENTRE; PLEASE DO NOT BRING ANY PRODUCTS OR NUT OILS OR ANYTHING THAT MAY HAVE HAD CONTACT WITH NUTS.

NO OUTSIDE FOOD WILL BE PERMITTED IN THE CENTRE

The centre provides morning and afternoon snacks daily as well as hot nutritious lunches prepared in our own kitchen by our cooks.

Menus

Our menus are planned by the cook in consultation with the Executive Director/Supervisor and follow the guidelines of the Canada Food Guide along with feedback from the dietician of the local health unit. Our menu rotates on a four-week cycle from the fall to spring and a four-week cycle for the summer months allowing the children to experience a variety of foods. Our menus are posted on the bulletin board located in the hallway at the entrance of the child care so that you can see what your child is eating each day. Any changes to the menus are noted.

We are always eager to hear new ideas and would appreciate your suggestions. Please leave suggestions in the fee box.

Allergies/Dietary Concerns

If your child has allergies or dietary restrictions, please speak to the Executive Director or Supervisor so that all necessary forms are filled out to ensure that your child’s needs are being met. We will do our best to accommodate children with food restrictions, however in some cases parents may be asked to supply foods in place of restricted items i.e., gluten free bread and pasta

Appointments/Coming in Late

Parents must notify the centre by 10 am if your child will be late coming in and need lunch to be saved for their child if notice is not given, we can not guarantee lunch saved.

(COVID- 19 Pandemic – Must be here by 9:15 am)

THINGS YOU NEED TO KNOW

Parents Responsibility 

– To notify the centre of the following 1 to 2 weeks prior to School starting

1. Name of school

2. Name of your child’s teacher (if possible)

3. Your child’s starting date

4. Your child care schedule needs

5. Informing your child’s school of your child care needs

6. Notify your child’s program room of your P.A. Day needs. 

7. Planning for any school tours and or orientations. (We are not responsible for this)

School Services

We offer supervised walks to the local schools (St Anthony’s and Ganaraska Trail). 

Please ensure that your child is appropriately dressed for the walk to and from school. Check the weather before heading out the door.

P.A. Days

The centre provides a full day program for the school age children in both the public and separate sector on all PA days. If your child does not require care during P.A. days two-week notice must be given.

School Children Summer Withdrawal

Children who will be withdrawn for the summer months, July, and August, who do not pay holding fee will not be entitled to vacation time through out the school year. Please refer to Holding Fees to secure spot if withdrawn.

Toys from Home

We ask that children not bring toys from home unless it is a special blanket for sleep time. The centre discourages all use of war toys and guns. If items of value or of sentimental value are brought to the centre, it is the responsibility of the child to keep track of his/her treasures. The staffs are not responsible for any items that go missing or are broken. We encourage the sharing of tapes, books, and videos for special occasions.

Monthly Newsletter/Playroom Updates

At the beginning of each month our monthly newsletter “Chit Chat” is distributed via Class Dojo. It provides information about events, changes and updates that occur through out the month. Staff will also provide updates and special information about each room on the Class Dojo.

Licensing

The centre is licensed under the Ministry of Education and has its license renewed annually. An advisor from the Ministry visits the centre annually and reviews the operating procedures with the Executive Director, Supervisors, and staff. When the review is complete, a license is granted to the centre and we continue to operate at our highest standard.

Parental Involvement

Ganaraska Child Care Centre encourages parents/guardians to be involved in the daily program of their child’s room by daily interactions with the staff, verbal and written communication, meetings, and workshops. Parents/guardians are encouraged to visit the program rooms when they can.

Parents can also get involved by:

Ø Becoming a member of Ganaraska Child Care Centre Board of Directors

Ø Participating in Parent Surveys

Ø Attending Annual General Meeting in the Fall

Ø Participating in Fundraising 

Ø Volunteering in on/off site activities (Police Check will need to be provided)

Program Approach (Specialized Services)

The Ganaraska Child Care Centre Inc. believes that ALL children, regardless of ability, are entitled to the same opportunities for participation, acceptance and belonging in child care.

• All children and families are welcome, regardless of their individual special  need(s)
• All children and families are offered equal access to services and programs
• All children and families participate fully in group activities, programs, and  routines

To ensure full inclusion, the Ganaraska Child Care Centre Inc., to the best of their ability will:

· Modify the child care environment and provide extra support to accommodate individual children’s needs

· Actively encourage parent involvement by removing barriers to participation

· Train and support staff in their efforts

· Work collaboratively with other service providers

· Support children’s involvement in community activities, advocating for inclusive practices

Field Trips/ Off Site Excursions

Through out the year the child care centre will organize special field trips/excursions off the premises. When we leave the centre, we ensure that our staff to child ratio is always met for safety reasons. We will inform parents/guardians in advance of the upcoming trips/excursions, and we will need parent/guardian to sign a permission form indicating destination, date and time before a child can participate in the activity. We encourage parent involvement.

Student and Volunteer Policy

Ganaraska Child Care Centre employees will only have direct unsupervised access to children. No child will be supervised by a person under the age of 18 years old. Students and volunteers will not be counted in staffing ratios and will not be left alone with any of the children at any time.

Serious Occurrence Notification 

If a serious occurrence occurs at the centre, a serious occurrence notification form will be completed and posted for 10 days from the date of final update in a conspicuous highly visible place for parents. All personal and private information regarding the child and staff will not be identified.

Emergency Management Policies and Procedures

Ganaraska Child Care Centre has Emergency Management Policies and Procedures in place in the event of an emergency we will contact parents/guardians by phone or by the remind app.

BEHAVIOUR GUIDELINES

Upon admission to the centre the Behaviour Guidance Policy is discussed with each parent.

The safety and well being of each child is primary concern. No child will be permitted to express him/herself in a manner that is inappropriate and dangerous at the centre and may become harmful to others or themselves.

Children and staff alike will be treated with mutual respect. Should an inappropriate behaviourcontinue and becomes a concern, a meeting with the Executive Director and the parents will be held. The best course of action will be determined at that time. Should a decision not be reached, a further interview with a representative from the Parent Board of Directors will be necessary. All decisions will be made under the advisement of staff observations and support of the Executive Director. A final decision will be made by the Parent Board of Directors.

CHILD GUIDANCE

The word discipline describes the teaching/learning process whereby children develop socially acceptable behaviour through the establishment of clear, concise limits. The staff at the centre focuses on the behaviour, not just the child. When unacceptable behaviour occurs, the trained staff reminds the child of the limits, distracts, or diverts when appropriate, offers choice and redirects. The centre complies with all the requirements of the Child Care Early Years Act The use of positive behavioural strategies is promoted with every age group i.e., praise, encourage and other positive reinforcement.

There is no corporal or humiliating discipline used at any time or under any circumstance.

BEHAVIOUR GUIDANCE POLICY

The primary goal of the Ganaraska Child Care Centre is to provide each child with a safe, warm, and nurturing environment in which to spend his/her day. As a team the staff works together to ensure a secure atmosphere in which the child will learn, grow, and develop.

Inappropriate behaviours can be defined as frequent actions that can harm or injure another person as well as create disorder in a program. Some examples of inappropriate behaviours include kicking, swearing, hitting, throwing of furniture, or inflicting bodily harm to oneself or others.

When these actions escalate to parental complaints or physical harm to a child, withdrawal from the centre will be recommended. Not all children are suited to large group settings and individual needs must be assessed so that a child is receiving the best care he/she is entitled to receive.

Ganaraska Child Care Inc.

Prohibited Practices and Positive Practices Policy

The primary goal of the Ganaraska Child Care Centre Inc. is to provide each child with a safe environment in which to spend his/her day. The children and staff will strive together to ensure a secure atmosphere in which they can grow and develop. 

Inappropriate behaviours exhibited in a program hinder potential growth and development of the children and need to be addressed accordingly.

The following prohibited practices by a staff member, student or volunteer toward the children is unacceptable and will not be tolerated at the centre at any time and will be disciplined as follows:

Prohibited Practices                          1st Offence                      2nd Offence               3rd Offence

Use of harsh or degrading              Verbal Reprimand/        Writtten                       Suspension and/

measures or threats or use             Warning and                   Reprimand                  or Dismissal

 of derogatory language                 Documentation

directed at or used in the 

presence of a child that would 

humiliate, shame, or frighten 

the child or undermine his or 

her self–respect, dignity, or 

self-worth

Deprivation of Basic Needs            Written Reprimand        Suspension

including: food, drink, shelter,         and/or Suspension         and/or  

sleep, toilet use, clothing or            or Dismissal and             Dismissal

bedding                                            Documentation            

Locking the exits of a child             Written Reprimand         Suspension

care centre for the purpose of       and/or Suspension         and/or

confining the child or confining      or Dismissal and             Dismissal

the child in an area or room           Documentation

without adult supervision, unless 

such confinement occurs during

an emergency and is required as

 part of the licensee’s emergency 

management policies and 

procedures

Physical restraints of the child       Written Reprimand          Suspension

such as confining the child to a      and/or Suspension         and/or

highchair, car seat, stroller, or        or Dismissal and              Dismissal

other devices for the purpose        Documentation

of discipline or in lieu of 

supervision, unless the physical 

restraint is for the purpose of 

preventing a child from hurting 

himself, herself, or someone else 

and is only used as a last resort 

and only until the risk of injury is 

no longer imminent.

Corporal Punishment of a child       Writtten Reprimand          Suspension

                                                           and/or Suspension            and/or

                                                           or Dismissal and                Dismissal

                                                           Documentation

Inflicting any bodily  harm on          Written Reprimand          Suspension

 children including making                and/or Suspension          and/or  

children eat or drink against            or Dismissal and              Dismissal

their will                                              Documentation

Depending on the offence other disciplinary actions could include professional development and/or other requirements to be done within a time frame for improvement.

If a major contravention of the prohibited practice policy indicates child abuse the Children’s Aid Society will be called immediately by the Executive Director/Supervisor. The Board of Directors will consult with the Executive Director /Supervisor and decide on disciplinary action up and including suspension and dismissal. All unacceptable practices will be documented and filed in the staff member’s file

Positive Practices that staff could implement:

Ø Talking with the child

Ø Praise the positive interaction

Ø Keep routines/rules simple and easy to understand

Ø Encourage children to make positive choices

Ø Teaching the children to problem solve

Ø Respect the child

Ø Staff setting good examples

Our educators and families work together and have clear common expectations of children while the children are in the child care setting. Children in the child care setting will:

o Not be yelled at, belittled, ridiculed, or threatened

o Not receive deliberate use of harsh or degrading words/measures that would humiliate the child or undermine their self respect.

o Not be placed in an isolated or non isolated location for the purpose of confining the child 

o Not deprive a child of the basic needs which includes food, shelter, clothing, or bedding.

o Not receive corporal punishment.

The above behaviours by an Educator, student or volunteer towards the children will not be tolerated and have immediate grounds of disciplinary action which may include termination of employment. If at any time an Educator observes a parent treating a child harshly, they have an obligation to report the incident. Under the Child and Family Service Act all employees of the child care centre have a professional duty and responsibility to protect children from harm.

The prohibited practices policy is reviewed with all staff, students, and volunteers prior to working here at the centre and annually there after or when there is a change to the policy. The staff is monitored on a quarterly basis by management. Any contravention of the policy may lead to reprimands suspension or dismissal depending on the severity of the offence.

COMMUNICATION

We strive to keep you informed of all events and important information. It is vital that you share any new information with the staff and that we are aware of any changes. i.e., new address new allergies or change in diet. Please pass along new information so files are kept up to date, spend a few minutes with staff at the beginning or end of the day so that you are aware of what has happened during your child’s day.

We are here for you and your child: we hope to have a long happy relationship with you. This can only be accomplished through mutual respect, communication and understanding. Should you have any concerns please speak to your child’s teacher, the Supervisor or Executive Director.

Each program room uses the “Class Dojo” please ask your child’s educator for the class code; it is a great tool for communicating with families.

STAFF

The staff at the centre is chosen with care and reflects the philosophy of the child care centre. All our staff ensures that your child has a well balanced and complete experience while in our care. From our most recent graduates to our most experienced Early Childhood Educators, we offer enthusiasm continuity and commitment. We believe and stand for quality child care in our community.

The centre strives to employ the most qualified Early Childhood Educators to provide the best quality programs for all children. All Early Childhood Educators must be members of the COLLEGE OF EARLY CHILDHOOD EDUCATORS and renew their membership annually in order to be employed in our child care centre. 

All staff must submit Criminal Reference Checks, up to date immunization, Tuberculosis test results and current First Aid/CPR documentation before beginning in our centre. Staff must also present proof of graduation from a recognized Early Childhood Education program with a recognized college and membership to the College of Early Childhood Educators.

PERSONAL PRIVACY POLICY

The Ganaraska Child Care Centre is committed to protecting personal information by following current privacy laws. We collect and use personal data to ensure the safety of the children in our care, to comply with government obligations and for statistical purposes.

PARENTAL CONDUCT 

Code of Conduct for Parents/Guardians and Emergency Contacts

Ø All staff are to be treated fairly and with the utmost respect

Ø All families treat each other with respect and dignity

Ø Always act in the best interest of the children, families, and staff

Ø Confidentiality is to be upheld

Ø Any parent/Guardian or Emergency contact who exhibited any type of disruptive behaviour that staff feel is unsafe will be asked to leave the centre immediately (failure to do so will result in local authorities being called)

Ø Any person picking up a child here at the centre and staff feel are under the influence of any type of alcohol or drugs will not be permitted to take the child and local authorities will be called.

EXTREME WEATHER POLICY

The safety of the children and staff is top priority. When weather becomes a safety issue, emergency decisions may be made by the Executive Director and Supervisor with consultation of the Board Chair.

Decisions to close the centre for part/full day are given careful consideration as we understand the impact it will have on our families.

If we need to close the centre, every measure will be taken to ensure that those involved will be contacted immediately. Please make sure you inform the child care office the best way to reach you.

We do monitor the weather through Environment Canada. Weather can affect our outdoor activities time to time -intense heat, extreme cold, rainfall and wind-chill etc... We may reduce our outdoor time due to those weather conditions. Again, our top priority is always the safety of the children and staff.

Please ensure that we have current and up to date information for your child and those on the emergency contact lists.

Snow Days 

In the event of a snow day (buses cancelled) the child care centre will be open, unless otherwise directed by the school board or other circumstances beyond our control.

The safety and well being of the staff and families are top priority. 

The following protocols will be in place

Ø We will only be able to accommodate previously scheduled children on these days.

Ø We will not be able to add any children (due to making sure that enough staff and ratios are being met)

Ø Weather will be monitored through out the day, and we ask that parents be mindful of the weather as well.

Ø We will always try to stay open to the end of the day, however we know how quickly the weather can change and decisions may need to be made on as needed basis.

Ø Lunch will be provided for all children including school age children (we do not want any outside food coming into the programrooms) 

CONCERNS/COMPLAINTS/COMPLIMENTS

If at any time you have a concern, complaint, or compliments, please feel free to speak with the Executive Director or Supervisor. We pride ourselves on providing quality programs that enrich the development of each child within our care. Please see the “Parents Issue and Concern Policy and Procedures” in this handbook

Lockdown Procedures

Types of Lockdowns (specific reasons) as per the Port Hope high school lockdown procedures

Lockdown

A “lockdown” is only used when there is a major incident or threat of school violence within the school or in relation to the school. Unlocked doors remain unlocked (depending on the situation).

Violent situation is defined as a situation involving an individual or situation posing immediate harm to life (i.e., has a gun, knife, explosives etc...)

Hold and Secure (problem outside school area and not related to the school, close by but not on school property)

All outside doors to the school building will be locked as well as the child care centre doors, but continue a normal routine inside the child care centre.

Shelter in Place

In an event of an environment or weather-related situation, where it is necessary to keep all children/staff within the school and child care centre to protect them from external situations. School doors will not be secured.

A lockdown may be initiated by Port Hope High School Administration or Dr. MS Hawkins School if the need arises and the safety of the school/child care is at risk.

If a lockdown is initiated all public address (PA) systems inside and outside the school will announce:

LOCKDOWN, LOCKDOWN, LOCKDOWN

PROCEDURE

The following actions will be taken in the event of a threat to the safety of the children/staff at the Ganaraska Child Care Centre Inc.

 Executive Director or the designate maintains an open line of communication with the authorities/Port Hope High School/Dr MS Hawkins when 911 is put into place

ü Communication system is activated between the centre and PHHS/Dr MS Hawkins

The staff in each group is responsible to secure the area being occupied by:

 ✔️  Ensuring that door is locked

 ✔️ Turning off all lights

 ✔️ Closing all blinds

 ✔️ Moving the children to a designated safe place within each room away from doors and out of sight

 ✔️ Remain calm and attempt to keep the children calm and quiet

 ✔️ Take attendance

 ✔️ Await further instructions

When the “ALL CLEAR” is given by the authorities or a recognized PHHS/DR. MS Hawkins administrator, the staff in charge will assist the children back into their programs. Should a Lockdown Occur? 

while the GCCC are the sole occupants of the building, the “ALL CLEAR” and password will be given by the Executive Director or designate before resuming any program. The password is a recognized word/phrase that only staff of the centre is privy to so that safety may be maintained.

Should a Lockdown occur while a group is outside, the staff will:

 ✔️ Gather the children and proceed to the top of the hill and into the boiler room meeting space

 ✔️ Sit quietly with the children

 ✔️ Take attendance

 ✔️ ️ Remain calm and reassure the children

 ✔️ Wait for the ALL CLEAR from the Executive Director/Supervisor

EMERGENCY PLANNING

Ensure that all staff are trained and aware of procedures followed by their group in the event of a drill or real situation

 ✔️ Encourage staff to incorporate age-appropriate discussions with the children in circle and remind them of the importance of cooperation at that time

 ✔️ Provide information regarding Lockdown in Parent Handbook literature/newsletters

 ✔️ Provide opportunities during staff meetings to discuss roles/responsibilities of everyone during a Lockdown procedure

 ✔️ Participate in any drills conducted by Port Hope High School and Dr. MS Hawkins.

FOLLOW-UP

In the event of a Lockdown, the parents will be notified at the earliest convenience. The procedures relating to Serious Occurrence Reporting will followed including both the Parent Board Chair and the Ministry. A written record of any Lockdown/drills will be kept on file in the centre.

Fire Drills

As per ministry licensing requirements we have regular monthly fire drills as well as participate in school fire drills through out the school year. 

Fire Drill Procedure

Each program room exits their classroom to the hallway and proceeds out to the back doors and out to the grassy areas on the west side of Dr Hawkins playground. Once all clear is given by 3 school bells programs are allowed back into the school. Head count and attendance will be taken to ensure the safety of everyone.

Parent Fees 2021

Age                                                                      Full Day Rate           Half Day Rate (up to 5 hours)

INFANT (up to 18 months)                                $44.00    

TODDLER (18 to 30 months)                            $39.00                        $28.00

PRESCHOOLER (30 months to 5 years)          $36.00                        $28.00

BEFORE SCHOOL ONLY                                    $17.00

AFTER SCHOOL ONLY                                       $17.00

BEFORE AND AFTER   SCHOOL                        $27.00

PROFESSIONAL ACTIVITY DAY                         $35.00

EXCURSION RATES                                           $38.00

*Parents/Guardian will be notified in advance

You will receive an invoice bi-weekly with payments due within five (5) days of the invoice.

Method of payment is cheques or e-transfer only (ganaraskachildcare@gmail.com)

After (2) two unpaid invoices your child care spot will be placed on hold until payment is made

Any outstanding fees upon withdrawal will be put through a collection agency if a parent has not made any attempt to clear up any past due amount. Court cost will be added to the outstanding balance.

Administration Fees 2021

Registration Fee        $25.00/child

Holding Fee                 50% daily rate

Late Payment Fee     $25.00 per unpaid invoice

NSF Fees                     $35.00

Late Pick up                          Time Frame                              Late Fee

                                                5:31-5:41pm                                $10.00

                                                5:41-5:51p                                   $20.00

                                                5:51-6:01pm                               $30.00

COVID- 19 pick up time is 5:00pm – same late fees will apply every 10 minutes

Parent Issues and Concerns Policy and Procedures

.

Purpose

The purpose of this policy is to provide a process for parents/guardians, and the child care centre to use when parents/guardians bring forward issues/concerns.

Policy 

Ganaraska Child Care Centre encourages parents/guardians to have a voice when it comes to their children and the role the child care plays as child care providers. As supported by our program statement, we support positive and responsive interactions among the children, parents/guardians, child care providers and staff, and foster the engagement of and ongoing communication with parents/guardians about the program and their children. 

All issues and concerns raised by parents/guardians are taken seriously by Ganaraska Child Care Centre and will be addressed. Every effort will be made to address and resolve issues and concerns to the satisfaction of all parties and as quickly as possible.

All issues and concerns can be brought forth verbally or written and will be addressed with the utmost respect,

An initial response to an issue or concern will be provided to parents/guardians within 1 business day. The person who raised the issue/concern will be kept informed throughout the resolution process.

Confidentiality

Every issue and concern will be treated confidentially, and every effort will be made to protect the privacy of parents/guardians, children’s staff, students and volunteers, except when information must be disclosed for legal reasons (e.g. to the Ministry of Education, College of Early Childhood Educators, law enforcement authorities or a Children’s Aid Society). 

Conduct

Ganaraska Child Care maintains high standards for positive interaction, communication, and role-modeling for children. Harassment and discrimination will therefore not be tolerated from any party.

If at any point a parent/guardian, child care provider and/or staff feel uncomfortable, threatened, abused or belittled, they may immediately end the conversation and report the situation to the child care office.

Concerns about the Suspected Abuse or Neglect of a child

Everyone, including members of the public and professionals who work closely with children, is required by law to report suspected cases of child abuse or neglect. 

If a parent/guardian expresses concerns that a child is being abused or neglected, the parent will be advised to contact the local Children’s Aid Society (CAS) directly. 

Persons who become aware of such concerns are also responsible for reporting this information to CAS as per the “Duty to Report” requirement under the Child and Family Services Act.

For more information, visit http://www.children.gov.on.ca/htdocs/English/childrensaid/reportingabuse/index.aspx 

Nature of Issue                               Steps for Parent and/                 Steps for Staff and/or 

or Concern                                      or Guardian to Report                 Licensee in responding

                                                                                                                to issue/concern:                                     

Program Room-Related                 Raise the issue or                          *address the issue/conern   

E.g: schedule, sleep                            concern to:                                     at the time it is raised

arrangements, toilet training,                                                                    or

indoor/outdoor program                 *the classroom                               *arrange for a meeting with

activities, feeding                               staff directly                                   the parent/guardian within

arrangements, etc.                             or                                                    1-2 business days or at the

                                                            *Executive Director and                 most suitable time available

                                                             or Supervisor                                 

                                                                                                                    Document the issues/                                                         

                                                                                                                    concerns in detail. 

                                                                                                                    Documentation should

                                                                                                                    include:

                                                                                                                    - the dates and time the 

                                                                                                                    issue/concern was received                                                                                                                    

                                                                                                                    - the name of the person

                                                                                                                     who received the issue/

                                                                                                                     concern.

                                                                                                                    - the name of .the person

                                                                                                                     reporting the issue/concern

                                                                                                                    - the details of the issue/

                                                                                                                     concern; and

                                                                                                                    - any steps taken to resolve

                                                                                                                    the issue/concern and/or

                                                                                                                    information given to the 

                                                                                                                    parent/guardian regarding

                                                                                                                    next steps or referral.

                                                                                                                     Provide contact information

                                                                                                                     for the appropriate person

                                                                                                                     if the person being notified 

                                                                                                                     is unable to address the

                                                                                                                     matter.

                                                                                                                     Ensure and investigaion of

                                                                                                                     the issue/concern is initiated

                                                                                                                     by the appropriate party

                                                                                                                     within 1-2 business days or

                                                                                                                     as soon as reasonably

                                                                                                                     possible thereafter.                                                                                            

                                                                                                                     Document reasons for 

                                                                                                                     delays in writing

                                                                                                                     Provide a resolution or

                                                                                                                     outcome to the parent(s)/

                                                                                                                     guardian(s) who raised the 

                                                                                                                     issue/concern                                                                                        

General, Centre- or                        Raise the issue or                            *Address the issue/concern

Operations-Related                       concern to:                                       at the time it is raised

                                                         Executive Director                            or

E.g: child care fees,                           and or Supervisor                           *Arrange for a meeting with    

hours of operation,                                                                                     the parent/guardian within

staffing, waiting lists,                                                                                  1-2 business days.               

menus, etc.

                                                                                                                    Document the issues/

                                                                                                                    concerns in detail. 

                                                                                                                    Documentation should

                                                                                                                    include:

                                                                                                                    - the date and time the 

                                                                                                                    issue/concern was received.

                                                                                                                    - the name of the person

                                                                                                                    who received the issue/

                                                                                                                    concern.                                                    

                                                                                                                    - the name of the person

                                                                                                                    reporting the issue/concern

                                                                                                                    - the details of the issue/

                                                                                                                    concern; and

                                                                                                                    - any steps taken to resolve

                                                                                                                    the issue/concern and/or

                                                                                                                    information given to the 

                                                                                                                    parent/guardian regarding

                                                                                                                    next steps or referral.

                                                                                                                    Issues or Concerns will go to

                                                                                                                    the Board of Directors for

                                                                                                                    further direction if needed.                                                          

Staff, Duty-Parent,                         Raise the issue or                           *Address the issue/concern

Supervisor, and/or                         concern to:                                      at the time it is raised

Licensee-Related                            *the individual directly                    or

                                                            or                                                    *Arrange for a meeting within

                                                            *Executice Director or                   1-2 business days

                                                            Supervisor

                                                                                                                    Document the issues/

                                                            All issues or concerns                    concerns in detail.

                                                            about the conduct of                    Documentation should

                                                            staff, duty parent, etc                    include:

                                                            that puts a child's                           - the date and the time the 

                                                            health, safety, and                         issue/concern was received.                    

                                                            well-being at rish should                - the name of the person 

                                                            be reported to the                          who received the issue/

                                                            Executive Director and                   concern.

                                                            or Supervisor as soon as               - the name of the person

                                                            parents/guardians                          reporting the issue/concern

                                                            become aware of the                     - the details of the issue/

                                                            situation.                                           concern; and

                                                                                                                     - any steps taken to resolve

                                                                                                                     the issue/concern and/or

                                                                                                                     information given to the 

                                                                                                                     parent/guardian regarding

                                                                                                                     next steps or refferal.

                                                                                                                     Provide contact information

                                                                                                                     for the appropriate person

                                                                                                                     if the person being notified 

                                                                                                                     is unable to address the

                                                                                                                     matter.

                                                                                                                     Provide a resolution or

                                                                                                                     outcome to the parent(s)/

                                                                                                                     guardian(s) who raised the 

                                                                                                                     issue/concern  

                                                                                                                    Issues or Concerns will go to

                                                                                                                    the Board of Directors for

                                                                                                                    further direction if needed.

                                                                                                                    Meeting will be conducted

                                                                                                                    with all parties involved and

                                                                                                                    decisions will be made on  

                                                                                                                    how to proceed forward.                                                                                       

Student/Volunteer-                        Raise the issue or                           Document the issues/                     

Related                                            concern to:                                      concerns in detail.

                                                           *the staff responsible                      Documentation should

                                                           for supervising the                          include:

                                                           volunteer or student                       - the date and the time the

                                                           or                                                      issue/concern was received

                                                            *Executive Director and                 - the name of the person

                                                            or Supervisor                                  who received the issue/   

                                                                                                                     concern                                                                       

                                                            All issues or concerns                     - the name of the person                           

                                                            about the conduct of                     reporting the issue/concern

                                                            staff, duty parent, etc                     - the details of the issue/

                                                            that puts a child's                            concern and; 

                                                            health, safety, and                           - any steps taken to resolve.                    

                                                            well-being at rish should                 the issue/concern and/or 

                                                            be reported to the                           information given to parent

                                                            Executive Director and                    /guardian regarding next

                                                            or Supervisor as soon as                steps or referral

                                                            parents/guardians                          

                                                            become aware of the                    Ensure the investigation of

                                                            situation.                                          the issue/concern is

                                                                                                                     initiated by the appropraite

                                                                                                                     party within 1-2 business

                                                                                                                     days or as soon as 

                                                                                                                     reasonably possible 

                                                                                                                     thereafter. 

                                                                                                                    Document reasons for 

                                                                                                                    delays in writing

                                                                                                                     Provide a resolution or

                                                                                                                     outcome to the parent(s)/

                                                                                                                     guardian(s) who raised the 

                                                                                                                     issue/concern

                                                                                                                     If it is a concern with a 

                                                                                                                     placement student, the 

                                                                                                                     contact teacher and 

                                                                                                                     college/school will be

                                                                                                                     notified as well

                                                                                                                     Meeting will be conducted

                                                                                                                     with all parties involved and

                                                                                                                     the appropriate decisions

                                                                                                                     will be made if the student

                                                                                                                     or volunteer can continue                                                   

                                                                                                                     to be at the centre.        

Issues/concerns related to compliance with requirements set out in the Child Care and Early Years Act. 2014 and Ontario Regulation 137/15 must be reported to the Ministry of Education’s Child Care Quality Assurance and Licensing Branch.

Issues/concerns may also be reported to other relevant regulatory bodies (e.g., local public health department, police department, Ministry of Environment, Ministry of Labour, fire department, College of Early Childhood Educators, Ontario College of Teachers, College of Social Workers etc.) where appropriate.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        

Contacts: Ganaraska Child Care Centre Inc 905-885-2637 

Email: ganaraskaccc@outlook.com – General inquiries

 Executive Director –Sherri Riha RECE

Supervisor – Carissa Chalmers RECE

Ministry of Education, Licensed Child Care Help Desk: 1-877-510-5333 or childcare_ontario@ontario.ca

Children’s Aid Society- 905-372-1821

College of Early Childhood Educators – 1-416-961-8558

Anaphylaxis Food Policy

The goal of Ganaraska Child Care Centre is to attempt to eliminate the potential risk to protect anaphylactic children who may attend the centre. Ways of doing this would include: 

o eliminating the peanut products/food products/beverages in the program rooms that could cause potential risk.

o establishing safe lunch time and snack routines 

o Hand washing after consuming food or beverages

List of allergies are posted in each room.

Ganaraska Child Care Centre provides all foods and beverages which eliminates outside food coming into the centre.

If a child forgets their lunch, the centre will call the parent to notify that lunch has been forgotten (during the school year).

Exceptions to this policy:

Infant formula/breast milk/ baby food with written parental instructions. 

If our kitchen was inaccessible, and our cooks could not provide meals and snacks and food from home had to come into the centre the following rules would be in place:

1. Lunches should meet the recommendations set out from the CanadaFood Guide and lunches should be healthy choices.

Example - lean turkey on whole wheat bun

- carrot sticks

- cheese cubes

- grapes

- water (drink)

2. Lunches must be peanut and nut free. 

3. List of allergies are posted in each room. Children may be required to avoid bringing in other foods depending on children’s allergies or illnesses. Please confirm with your child’s program room as to what food to avoid as per allergies in the room.

4. Parents must include an ice pack with the bagged lunches. If the program is going on a trip the centre will use a cooler to store all lunches in, extra ice packs will be provided.

5. High sugary foods and drinks (candy, chips, chocolate, pop,) are to be avoided due to low nutrient value and high sugar content.

6. Lunches, drinks, and food containers must be clearly labelled with child’s name.  

Parent Handbook 

This Parent Handbook is included in the registration package must be read and acknowledge through signature:

o I have read and understand the Parent Handbook provided by Ganaraska Child Care Centre Inc.

Child’s Name:  ___________________________

Parent’s Signature: ___________________________

Date:  _______________________

Please return this page along with registration forms

Thank you

Ganaraska Child Care Centre